After your order arrives, please check whether there are any defects and whether it matches your order details.
If, by any chance, you encounter any of the issues mentioned above, please contact us.

Additionally, our online store is based in Japan, and products are shipped from Japan.
Therefore, we cannot accept returns or exchanges due to customer convenience after the product has arrived.

Please note that for products customized with name engraving or similar personalization, we cannot accept returns or exchanges unless the item is defective or there was an error on our part.

Returns and ExchangesProduct

Undergoes strict quality inspection before shipment. In the unlikely event of natural damage to the product, a defect, or an incorrect item, we will replace the product.

. We will prepare a replacement item you can useてreceivewill

。Also, please be careful to avoid stains from water, sweat, oil, etc.Please note that if the storage method is changed when returning the item, scratches, stains, or mold may occur on the leather. When returning the item, please use the packaging box and accessories (mold inhibitor and non-woven fabric) as they were at the time of deliveryConditionPlease go back to.Returns for Customer ConvenienceAboveAll delivered products are non-returnable, except when a replacement for a defective item is out of stock.However, in the case of cancellation or refund due to the customer's circumstances, various expenses incurred, such as shipping fees, will be deducted separately. After the item arrives at our company and we confirm that there are no mistakes with the product, the refund will be processed within 1 to 2 weeks.receivedwill。ーCredit card refunds are processed based on the statement amount.Please noteDepending on your credit card payment date, your bank may request repayment of the initial order amount, and we may make the payment to you in the following month or later.ます。(However, this excludes cases where our company is temporarily closed or when we are unable to contact you by email alone). If the product has been usedUseDepending on the frequency, number of times, and once it has been used, the return service does not apply).If soiled or damaged.

After receiving the product, please check to see if it is defective and if it matches your order.

In the unlikely event of any of the above problems, please contact us.
In addition, our online store is located in Japan and products are shipped from Japan.
Therefore, we cannot accept returns or exchanges for any reason by the customer after the product arrives at our store.



Returns and Exchanges

Products undergo a rigorous quality inspection prior to shipment. In the unlikely event of natural damage to the product, a defect in the product, or the wrong product, the product will be replaced.

If an exchange is deemed necessary, please contact us promptly within 10 days of receiving the product. After confirming the details of your order, we will prepare a replacement product that you can use with confidence.

However, if the product is out of stock, we will refund your money.



Notes on Returns of Exchanged Products

All items eligible for exchange must be new and unused.
Leather products are very delicate. Please be careful not to scratch the item with your fingernails or other sharp objects. Also, please be careful not to get stains from water, sweat, oil, etc.

When returning the product, please be aware that changing the storage method may cause scratches, stains, or mold on the leather.
When returning the product, please return the packing box and accessories (anti-fungal agent and non-woven cloth) to the condition in which they were delivered.

Whether or not an item can be exchanged depends on the condition of the item at the time of purchase.


• Returns for customer convenience

All products delivered are non-returnable, except in the case that the above defective replacement product is out of stock.

However, in the event of cancellation or refund due to other reasons of the customer, we will deduct the incurred shipping costs and other expenses as appropriate. Refunds will be issued within 1 to 2 weeks after the merchandise you wish to return arrives at our company and after we confirm that there is no error in the merchandise.

Customs duties of the destination country are not levied by us.
Therefore, we will not be able to refund any customs duties or sales taxes paid by the customer. Please contact your local tax office for more information.



Refund Policy

Credit card refunds will be based on the amount on the statement.

Please note
Depending on the settlement date of your credit card, your bank may request a refund of the initial order amount and we may refund it to you in the following month or later.
Please contact your credit card company for details.

In particular, we cannot accept returns in the following cases

Unless there is a special reason, if more than 10 days have passed since the product arrival date. (However, this excludes cases such as temporary closures or situations where contact cannot be made only by email, etc.)
If the product has been used (regardless of the frequency or number of uses, the return service will no longer apply once it has been used.)
If the product is stained or damaged.