We only accept repairs for products purchased from us. There is no specific deadline, so please contact us if you feel uncomfortable while using it.
* Flow until repair
1. Contact us by email or phone
2.The customer will ship the product
3.We will inform you of the period until repair and return. (Estimate if charged)
4. Repair (the period varies depending on the product)
5. Notification of completion
6.Delivery of goods
*Scratches and discoloration caused by normal use are not covered by the repair. note that.
For maintenance and cleaning methods, please refer to"Cleaning method".