Q & A



Q: How long will it take for my order to arrive?の?

Your order will be shipped within 2 weeks after your payment is completed.。

Please allow up to 17 days for the product to arrive, including the shipping period.。

※Minimum 3 days maximum 17 days日


Q: I need it right away.が

On our website, the delivery date may vary considerably depending on inventory availability and production schedules.Also, even if you visit the store, the product may be out of stock.If you wish to purchase in-store and are in a hurry, please contact us before visiting the store. Please inquire about stock availability.せください。

※Contact us from here→Contact form



Q: How much is the shipping fee?か?

fundamentallyFree shipping on all productsWe will guide you in。

However, if you live overseas or wish to pay by bank transfer for cash on delivery, you will need to make separate arrangements.別途手

Please note that fees may apply.い

※For more information about shipping fees and delivery methods,herefrom。


QCan it be repaired?か?

If it is an anshare product, we will repair it regardless of the age of use.If it is a very simple repair, we may be able to do it for free, but if it requires disassembly to replace parts, we will charge a corresponding repair fee.します。

Please feel free to contact us in store, by email or phone.い。

※If you send the product for repair、Please note that the return shipping fee will be borne by the customer.。


QCan I request custom-made items?か?

We do not accept full orders based on shape.。

We accept select orders such as changing to left-handed specifications, changing the position of parts, or changing only the color scheme.す。

In that case, it is possible to discuss the contents by email, but there may be differences in the image between the two parties when using written documents.ます。

Therefore, if you live in Okinawa Prefecture, we recommend that you actually visit the store.。


Q: Can you ship the item I previously ordered and the item I am newly ordering together?か?


Please note that if packaging or shipping has already been completed, we may not be able to accommodate your request for bundling.い。


Q, Is it possible to repair other companies' products??

We do not accept repairs for other companies' products.。



If you have any other questions, please、Contact formPlease inquire from。

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